CCW Las Vegas
Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer experience (CX) to explore strategies, technologies, and innovations shaping the future of customer engagement. Attendees can expect a diverse range of sessions, keynotes, and networking opportunities designed to enhance their professional expertise. As one of the industry’s premier events, CCW offers participants access to cutting-edge insights and best practices from experts across sectors. It serves as a platform for professionals to benchmark their practices, explore transformative solutions, and discuss challenges and opportunities in delivering world-class customer service.
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Who we are.
At 1Point1, we are more than just an outsourced contact center provider. We empower businesses to reach new levels of excellence through our GenAI transformation and outsourcing solutions. From day one, we become an extension of your team, anticipating needs and solving challenges before they arise.
With 20 years of experience, our expert team delivers both stability and innovation you can rely on. At 1Point1, you’re not just receiving a service—you’re gaining a partner committed to your success
Our scalable solutions allow us to deliver measurable results by enhancing customer experiences. We capture and analyze data across channels to create a comprehensive customer profile, enabling personalized and context-rich support. Our approach ensures efficient, empathetic interactions that drive desired outcomes, making every customer experience seamless and effective.
Our team in attendance.
We’d love to meet with you.
Experience local-like care on a global scale.
Global offices
Continents
Professionals
Grow & Innovate
with us.
We hope to see you in-person soon!
