Las Vegas, NV

CCW Las Vegas

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer experience (CX) to explore strategies, technologies, and innovations shaping the future of customer engagement. Attendees can expect a diverse range of sessions, keynotes, and networking opportunities designed to enhance their professional expertise. As one of the industry’s premier events, CCW offers participants access to cutting-edge insights and best practices from experts across sectors. It serves as a platform for professionals to benchmark their practices, explore transformative solutions, and discuss challenges and opportunities in delivering world-class customer service.

June 09-12, 2025
Las Vegas, NV
Book a meeting
16
years of experience
5k+
employees
9
locations
200m+
in transactions
70+
clients

Who we are.

At 1Point1, we are more than just an outsourced contact center provider. We empower businesses to reach new levels of excellence through our GenAI transformation and outsourcing solutions. From day one, we become an extension of your team, anticipating needs and solving challenges before they arise.

With 20 years of experience, our expert team delivers both stability and innovation you can rely on. At 1Point1, you’re not just receiving a service—you’re gaining a partner committed to your success

Our scalable solutions allow us to deliver measurable results by enhancing customer experiences. We capture and analyze data across channels to create a comprehensive customer profile, enabling personalized and context-rich support. Our approach ensures efficient, empathetic interactions that drive desired outcomes, making every customer experience seamless and effective.

See some of what your business could achieve:

Our team in attendance.
We’d love to meet with you.

LOCATIONS

Experience local-like care on a global scale.

From language-specific to market-focused support, we’ve got you covered no matter where your customers need you.
9

Global offices

4

Continents

5000+

Professionals

London
51.50722222
-0.1275
Davao
7.207573
125.395874
Singapore
1.289902429
103.8495108
Cincinnati
39.103119
-84.512016
Chennai
13.067439
80.237617
Gurgaon
28.4389
77.0063
Bengaluru
12.9719
77.5937
Indore
22.71666667
75.84722222
Pune
18.52027778
73.85666667
Mumbai
19.07611111
72.8775

Grow & Innovate
with us.

“1Point1 has delivered promised business KPIs smoothly for the last 5 years. We're excited to continue this fantastic partnership”

Head of Customer Experience - Domino’s Pizza

We hope to see you in-person soon!