Innovation. Outsourced at your service.
Elevate your brand, create remarkable efficiencies, and delight customers wherever they are with AI powered solutions designed to keep you ahead.
Outsource your way to extraordinary.
outsourced support
Enhance customer experiences with end-to-end care.
Make informed decisions with outsourced expertise.
maintenance
Ensure smooth operations with expert support.
transformation
Drive meaningful change with AI & tech.
consulting
Shape your business strategy for success.
Maximize team potential for greater results.
in great hands.
We are dedicated to anticipating, understanding and addressing your challenges, both now and in the future –so you can improve over the status quo. Rest assured, we stand by our commitments, or we will make it right –because your business is our business.
Reconnecting customers and driving sales up 30%.After experiencing a drop in sales and due to unfinished customer transactions, a multi-sector service provider turned to 1Point1 for support. The solution was enabling outbound calling, and an API integration to transfer customers back to booking. This led to a 30% increase in sales conversions and a 15% increase in CX.
Read moreFaced with accounting backlogs and the need for an efficient remote system, a global RFID technology company turned to 1Point1 for support. The outcome was simplified bookkeeping, invoicing, and payroll processes, reducing costs by 40% and optimizing operations through QuickBooks Online.
Read more
Build a high-performing workforce with tailored solutions that enhance productivity and foster long-term success.
Leverage AI & the latest tech to simplify complex operations & increasing efficiency across the board.
Improve customer interactions with outsourced support and CX solutions that adapt to your needs.
Access expert outsourced knowledge that drives informed decisions and creates better business outcomes for your team.
Get strategic advice that addresses your unique challenges and helps accelerate measurable business growth.
Keep your systems running smoothly and securely, preventing issues before they impact your business.
your industry needs.
Increase productivity and reduce costs with optimized project management, streamlined communication, and enhanced back-office processes for construction firms.
Deliver exceptional patient care with secure data management, improved billing accuracy, and efficient support for healthcare providers.
Boost customer satisfaction with streamlined order processing, seamless returns, and enhanced customer service for e-commerce brands.
Create memorable customer experiences with optimized inventory management, improved customer service, and increased sales conversions for retail businesses.
Boost productivity and reduce downtime with improved supply chain visibility, streamlined production processes, and accurate reporting for manufacturers.
Enable seamless financial services and build customer trust with efficient onboarding, fraud prevention, and regulatory compliance support for BFSI firms.
Enhance operational efficiency and service delivery through secure document processing, data management, and citizen support services for government agencies.
Deliver top-notch guest experiences with enhanced booking systems, improved customer support, and streamlined operations for travel and hospitality businesses.
Ensure secure, compliant financial solutions with efficient customer onboarding, compliance management, and fraud detection support for fintech companies.
Provide reliable, seamless experiences with optimized customer service, billing support, and data management for telecom providers
Enhance operational readiness and responsiveness with efficient data processing, compliance tracking, and incident reporting for security organizations.
Enable reliable and efficient service delivery with streamlined billing, optimized customer support, and improved data management for utility companies.
Deliver superior product experiences with enhanced supply chain visibility, streamlined repair services, and improved customer support for electronics brands.
your industry needs.
From language-specific to market-focused support, we’ve got you covered no matter where your customers need you.
From language-specific to market-focused support, we’ve got you covered no matter where your customers need you.
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