Hello!
Thanks for popping in.

Hope you’re having a great time at CCW BFSI!

We’re 1Point1—  dedicated to empowering the BFSI sector with advanced technology and outsourcing solutions, ensuring compliance, operational excellence, and enhanced customer satisfaction to keep you ahead.

A little about us

At 1Point1, we’re committed to driving transformative success for BFSI through innovative GenAI technology, expert outsourcing, and a relentless focus on excellence.

30%
Cost savings
40%
Faster claims processing
100%
Higher NPS score

Why organizations
choose 1Point1

Our commitment to innovation, personalization, and global
expertise ensures you can deliver exceptional experiences.

Proven compliance expertise

We follow complex regulations, ensuring your business meets global standards without disruption.

Innovation at scale

Leveraging AI, RPA, and analytics, we empower your business to stay ahead of the competition with scalable solutions.

Security and reliability

We prioritize sensitive data protection with cutting-edge infrastructure and strict compliance protocols.

Tailored solutions for your needs

Every organization is unique, and we customize our services to address your specific challenges.

Customer-centric approach

While embracing tech, we ensure a personal touch in every interaction so your customers feel valued.

Global
scalability

With multilingual support and a global footprint, we help your organization expand seamlessly into new markets.

Achieve excellence across your financial operations.

Our BFSI services enhance CX and ensure compliance across your financial processes.

1.

Compliance & risk management

Proactive monitoring and robust systems to navigate regulatory challenges, ensuring risk mitigation and compliance across KYC, GDPR, HIPAA, CCPA, and more.

2.

Customer support & CX

Enhance customer loyalty and satisfaction through personalized, omnichannel support, leveraging AI for routine inquiries and providing culturally relevant, multilingual communication.

3.

Digital transformation & automation

Reduce errors and increase efficiency by automating claims, payroll, and other processes with AI-enhanced tools and intelligent workflows, allowing more room for innovation.

4.

Data-driven reporting

Use ITLytics for precise, real-time data analytics and reporting, enhancing decision-making with AI-driven insights and custom, compliance-ready tools.

5.

Finance & accounting outsourcing

Expert outsourcing, flexible workforce solutions, optimized back-office support, and cloud-based infrastructure for better cost management and accuracy.
Unlock the future of CX in BFSI
Join                     ’s Rajiv Desai for a hands-on roundtable on using AI to elevate customer experience.
April 24th |1PM | Union Hill
AI Strategy 101: Unlocking the Power of Intelligent CX
*Limited spots available!

What our
clients are
saying.

“Our partnership with 1Point1 has been rewarding to us and our customers. They have been sensitive to our customers’ needs and have taken every possible step to ensure that they deliver the best service, in addition to providing us with all of the customizations needed for our business. I know their team is well-aligned to adapt to any changes in the process and have been very supportive at every stage.”

Amala Agnes Margaret - General Manager, Chola M

Driving BFSI forward with global reach and deep expertise.

9

Global offices

4

Continents

5000+

Professionals

London
51.50722222
-0.1275
Davao
7.207573
125.395874
Singapore
1.289902429
103.8495108
Cincinnati
39.103119
-84.512016
Chennai
13.067439
80.237617
Gurgaon
28.4389
77.0063
Bengaluru
12.9719
77.5937
Indore
22.71666667
75.84722222
Pune
18.52027778
73.85666667
Mumbai
19.07611111
72.8775

Ready to lead the way in financial innovation and growth?

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